LJ
Lessa J
1 reviews | Active since Apr 2024
08 Apr 2024, 13:14
Withdrawal request
Hi i requested an withdrawal on the 27th of March and my documents was submittef that day They told me it wil take 2-5 days and Ive waited it wad supposed to be disbursed on the 5th of April nothing reflected. I called no one picks up I sended mails of this issue no one replies on my mails. Today is the 6th day and no one comes back to me. When I chat on the bot to follow up and i enter the OTP they send to me..It says is valitaded but my personal information is correct. This is not a goor experience I would like on of the consultans will contact me
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Metropolitan Life's replyOfficial
08 Apr 2024, 13:19Dear Lessa
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply08 Apr 2024, 13:19
Official
Dear Lessa
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team