SH
Sbu H
1 reviews | Active since Mar 2013
18 Feb 2015, 03:42
WHY METROPOLITAN STILL BELIEVES IN QUEUES
I would like to know why it takes an average 15 working days to settle a claim for the reason that the documents were submitted via email. In the 21st century why on earth would I need to physically visit a branch, join long queues just to submit docs for a quicker payout? Come on ppl move on with the times!!! It just doesn't make sense.
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Metropolitan Life's replyOfficial
18 Feb 2015, 09:20Hello sbusie,
Thank you for accepting my call. I will inform you of the 15 working days and the long queue that you endured when having to make a claim.
Yours sincerely
Moneeba Goulfarris
Client Care
Retail Operations
Thank you for accepting my call. I will inform you of the 15 working days and the long queue that you endured when having to make a claim.
Yours sincerely
Moneeba Goulfarris
Client Care
Retail Operations
Metropolitan Life's reply18 Feb 2015, 09:20
Official
Hello sbusie,
Thank you for accepting my call. I will inform you of the 15 working days and the long queue that you endured when having to make a claim.
Yours sincerely
Moneeba Goulfarris
Client Care
Retail Operations
Thank you for accepting my call. I will inform you of the 15 working days and the long queue that you endured when having to make a claim.
Yours sincerely
Moneeba Goulfarris
Client Care
Retail Operations