lI
lyle I

1 reviews | Active since Jan 2014

18 Feb 2015, 15:28

why is this so complex

Dear metropolitan life,<br> I contacted youre call centre on the 2015/01/05, to request my debit order date to be changed, yet no changes were made, PLease note that i would like a reimbur*****t for bank admin charges for an unpaid debit order or we cancel the policy. i await youre feedback. <br> policy ***<br> regards

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply18 Feb 2015, 17:04
Official
Hello Lyle idas,

Thank you for sharing your recent experience at Metropolitan with us. Please refer to my email and the requirements to reimburse the banking fees to you. It is always our ambition to serve our clients well and to meet their needs to the best of our ability. I do apologise for the oversight and any inconvenience caused.
I look forward to hearing from you.

Kind regards
Mariza Schlusche
Client Care

Best regards,