GG
Gomolemo G
1 reviews | Active since Jan 2024
17 Jan 2024, 20:13
We were told this waiting period is 3months
We were told this waiting period is 3months. But now when we claim they say the claim has been declined because of waiting period.. We already paid 4slips
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Metropolitan Life's replyOfficial
18 Jan 2024, 08:11Dear Gomolemo G
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
Regrettably, your post does not contain sufficient information for us to trace the policy you have claimed on.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely.
Client Care Team
Metropolitan Life's reply18 Jan 2024, 08:11
Official
Dear Gomolemo G
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
Regrettably, your post does not contain sufficient information for us to trace the policy you have claimed on.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely.
Client Care Team