YP
Yvonne P

1 reviews | Active since Jul 2013

31 Oct 2024, 13:52

WAITING FOR MY RETIREMENT CLAIM....SUCH A HORRIBLE SERVICE!

Guys does Metropolitan even care about us???? I submitted my claim on the 30th of September 24, went to their offices in Midrand to complain, on Monday the 28th October 24, helped by a very professional consultant by the name of Nakedi( I must applause her ) assisted me to call the head office in CPT....guys! I spoke to an arrogant and *********** Thulisa Mjijwa whom I forced to give me her name and surname after a long argument, until to date I still have not received a proper feedback... I think we should use all social media platforms to warn people about this company, why is it still existing, what is the ombudsman saying about so many negative feedbacks? are we even going to get our monies, the sad thing is that this is my hard earned money that I was saving but now I am denied to withdraw it...WHY? I AM WRITTING TO EX-REPO MAYBE I WILL GET HELP AND THE WHOLE WORLD WILL KNOW ABOUT THIS ****MERS!

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Replies (1)
Metropolitan Life
Metropolitan Life's reply31 Oct 2024, 16:21
Official
Dear Yvonne

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret reading of the delays with your claim.

One of our Escalation Specialists will investigate and revert back to you as soon as possible.

Please accept our sincere apology for any poor service experienced thus far.

Regards

Client Care Team