VERY VERY POOR SERVICES REALLY

Item: Metropolitan Life
Rating: 1
Author: Howard J

Hi I just want to find out whats the hold up with my claim 2 days has passed no one is coming back to me. Is this the service you providing to clients. ***

Helpful (0)

Replies (2)

Metropolitan Life's replyOfficial

10 Jan 2025, 09:19

Dear Howard

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret to read that you have encountered delays with your claim.

One of our Escalation Specialists will investigate and revert back to you as soon as possible.

Regards

Client Care Team

Metropolitan Life's reply10 Jan 2025, 09:19

Official

Howard J's updateReviewer Update

10 Jan 2025, 10:04

Claim has been submited 48 hours back. Why only startnow with the policy. If i didnt make means to call and ask you will never helped me. So i must wait again 48hours.
Pathetic services

Howard J's update10 Jan 2025, 10:04

Reviewer Update

Claim has been submited 48 hours back. Why only startnow with the policy. If i didnt make means to call and ask you will never helped me. So i must wait again 48hours.
Pathetic services