ED
Eric D
1 reviews | Active since Feb 2023
15 Feb 2023, 21:13
Very poor
Very poor. My father passed away on 16 November 2022, and until now, they did not pay for the funeral. We had to pay it ourselves.
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Replies (1)
Metropolitan Life's replyOfficial
16 Feb 2023, 11:52Dear Eric
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences at this time of bereavement.
We always strive to serve all our clients well and regret to read that you have struggled with the claim.
Regrettably the post did not contain sufficient information for us to trace the policy and investigate the complaint.
One of our Client Care Assessors will contact you shortly for more information.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences at this time of bereavement.
We always strive to serve all our clients well and regret to read that you have struggled with the claim.
Regrettably the post did not contain sufficient information for us to trace the policy and investigate the complaint.
One of our Client Care Assessors will contact you shortly for more information.
Regards
Client Care Team
Metropolitan Life's reply16 Feb 2023, 11:52
Official
Dear Eric
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences at this time of bereavement.
We always strive to serve all our clients well and regret to read that you have struggled with the claim.
Regrettably the post did not contain sufficient information for us to trace the policy and investigate the complaint.
One of our Client Care Assessors will contact you shortly for more information.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences at this time of bereavement.
We always strive to serve all our clients well and regret to read that you have struggled with the claim.
Regrettably the post did not contain sufficient information for us to trace the policy and investigate the complaint.
One of our Client Care Assessors will contact you shortly for more information.
Regards
Client Care Team