IM
Itumeleng M
1 reviews | Active since Jul 2024
18 Sept 2024, 21:43
Useless
It has been 4 months since we submitted documents for our late mother's life cover to metropolitan since then we have never had anything from them, everytime we call or go to the branch to enquire we never get answers the consultants are useless
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Metropolitan Life's replyOfficial
19 Sept 2024, 11:49Dear Itumeleng
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered a poor claims experience.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered a poor claims experience.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
Metropolitan Life's reply19 Sept 2024, 11:49
Official
Dear Itumeleng
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered a poor claims experience.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered a poor claims experience.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team