upset
<p>So I phoned metropolitan today just around 11:57 on this number: ********** 527 to enquire about my investment account and my funeral policy since I wanted to add another 3 members but then the lady who answered the phone was VERY rude towards me, in fact she wasted my airtime. She said she was gonna call back but up until now she hasn't called. Yes it might look like I being a cry baby, but I'm investing a lot of money on metropolitan to be treated like this. What if I was filing a death claim? And for these reasons if that same woman does not call me by the end of business tomorrow, I'm taking my business somewhere else</p>
Dear Vumani Mtshali
Thank you for raising your concerns with our office.
We always strive to serve all our clients well and regret that you've had a poor client service experience.
One of our Client Care Assessors will contact you for more information, to investigate and resolve your complaint.
Please be assured of our continued commitment provide you with excellent client service.
Regards
Aletta Clarence
Metropolitan Client Care
Tel: ***
email: ***
fax. 021 940 -4934
Best regards,
Dear Vumani Mtshali
Thank you for raising your concerns with our office.
We always strive to serve all our clients well and regret that you've had a poor client service experience.
One of our Client Care Assessors will contact you for more information, to investigate and resolve your complaint.
Please be assured of our continued commitment provide you with excellent client service.
Regards
Aletta Clarence
Metropolitan Client Care
Tel: ***
email: ***
fax. 021 940 -4934
Best regards,
Than ou for resolving this matter so quick, I was really upset.
Than ou for resolving this matter so quick, I was really upset.
Dear Mr. Mtshali
It is always a pleasure to be of assistance to you, our valued client.
Please feel free to contact us directly, should you require any assistance.
Yours sincerely
Aletta Clarence
Metropolitan Client Care
Tel: ***
email: ***
fax. 021 940 -4934
Best regards,
Dear Mr. Mtshali
It is always a pleasure to be of assistance to you, our valued client.
Please feel free to contact us directly, should you require any assistance.
Yours sincerely
Aletta Clarence
Metropolitan Client Care
Tel: ***
email: ***
fax. 021 940 -4934
Best regards,
