LJ
Lessa J
1 reviews | Active since Apr 2024
22 Oct 2024, 11:51
Update on policies
I have been asking questions of my policies and no one gives me feedback. I cant chat op whatsapp it says ' you cannot be aunthenticated successfully' when i enter my details and all my details are correct
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
22 Oct 2024, 19:03Dear Lessa Jacobs,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your queries.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any breakdown in service and any inconvenience this may have caused you thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your queries.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any breakdown in service and any inconvenience this may have caused you thus far.
Regards
Client Care Team
Metropolitan Life's reply22 Oct 2024, 19:03
Official
Dear Lessa Jacobs,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your queries.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any breakdown in service and any inconvenience this may have caused you thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your queries.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Please accept our sincere apology for any breakdown in service and any inconvenience this may have caused you thus far.
Regards
Client Care Team