KN
Kgomotso N

1 reviews | Active since Jun 2022

28 Jun 2022, 02:59

Unresolved metropolitan case of funeral policy

Since i lodge a complain to metropolitan and handed to ombudsman .I didn t get any help from both as they were saying my case is at the ombudsman.I wrote again to them as is more than three months..I need your help urgently

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply28 Jun 2022, 09:27
Official
Good day Kgomotso
 
We acknowledge receipt of your complaint sent through the Hellopeter platform. 
 
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. 
  
One of our Client Care Assessors will be in contact with you regarding this matter.
 
Regards 
Client Care Team