1 reviews | Active since Aug 2018
unpaid unnatural death
unnatural death claim rejected I have a funeral policy with metropolitan my brother was covered he passed away while waiting on the waiting period due to unnatural death know metropolitan has refused to wipe off the waiting period and pay the claim like any other insurance company
Dear Mmakgomo P
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have encountered around the claim for your late brother.
Regrettably your complaint does not contain sufficient information for us to investigate the matter for you, nor can we view your details or contact details.
Please email us the policy details and/or your brothers full names and ID number so we can trace the policy, as well as your names and contact details (cell number and /or email address)
Our email address is *** and our contact number is *** or ***.
Please mark the complaint for the attention of our Complaints Assessor: Aletta Clarence and refer to your helloPeter complaint posted today.
Alternatively, please post your names and contact details in a private post/comment on this complaint, so we may contact you and obtain the relevant information to investigate the matter and revert back to you.
Regards
Client Care Team
Dear Mmakgomo P
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have encountered around the claim for your late brother.
Regrettably your complaint does not contain sufficient information for us to investigate the matter for you, nor can we view your details or contact details.
Please email us the policy details and/or your brothers full names and ID number so we can trace the policy, as well as your names and contact details (cell number and /or email address)
Our email address is *** and our contact number is *** or ***.
Please mark the complaint for the attention of our Complaints Assessor: Aletta Clarence and refer to your helloPeter complaint posted today.
Alternatively, please post your names and contact details in a private post/comment on this complaint, so we may contact you and obtain the relevant information to investigate the matter and revert back to you.
Regards
Client Care Team