TR
Thabang R
1 reviews | Active since Aug 2022
06 Aug 2022, 12:42
Unpaid claim
I surrendered investment policy on Thursday since then,I didn't get my money or any form of correspondence even though I was informed that money will be deposited within two days.
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Replies (2)TR
Thabang R's updateReviewer Update
06 Aug 2022, 12:46Thanks guys
TR
Thabang R's update06 Aug 2022, 12:46
Reviewer Update
Thanks guys
Metropolitan Life's replyOfficial
08 Aug 2022, 11:51 Good day Thabang,
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply08 Aug 2022, 11:51
Official
Good day Thabang,
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team