TM
Tsholofelo M
1 reviews | Active since May 2021
11 Jan 2022, 10:37
Unpaid cash back payment
Metropolitan how long should one wait to be paid on cash back claim. It's been 10 days since I claimed it but you haven't responded ever since I have submitted. Please my policy number is ***
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
11 Jan 2022, 11:33Dear Tsholofelo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered delays with the cash back claim. Please accept our apology for the poor service experienced.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered delays with the cash back claim. Please accept our apology for the poor service experienced.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply11 Jan 2022, 11:33
Official
Dear Tsholofelo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered delays with the cash back claim. Please accept our apology for the poor service experienced.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered delays with the cash back claim. Please accept our apology for the poor service experienced.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
TM
Tsholofelo M's updateReviewer Update
11 Jan 2022, 11:45I just got a call from Beverly thank you so much for your help
TM
Tsholofelo M's update11 Jan 2022, 11:45
Reviewer Update
I just got a call from Beverly thank you so much for your help
Metropolitan Life's replyOfficial
11 Jan 2022, 14:13Dear Tsholofelo
Thank you for taking the time to update your post and express your appreciation for Beverly. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team
Thank you for taking the time to update your post and express your appreciation for Beverly. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team
Metropolitan Life's reply11 Jan 2022, 14:13
Official
Dear Tsholofelo
Thank you for taking the time to update your post and express your appreciation for Beverly. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team
Thank you for taking the time to update your post and express your appreciation for Beverly. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team