BD
Babalwa D

1 reviews | Active since Mar 2021

24 Aug 2021, 11:45

Unpaid accident cover claim

Very bad experience with my accident cover claim of 2020

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply24 Aug 2021, 14:09
Official
Dear Babalwa

We acknowledge receipt of you HelloPeter complaint.

We regret to read of the difficulties you have encountered with processing of the claim.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Client Care team


BD
Babalwa D's update24 Aug 2021, 16:41
Reviewer Update
I would appreciate that as this claim is coming from 2020,still no solution,but I'm forced to paye premiums even though my partner passed away
Metropolitan Life
Metropolitan Life's reply25 Aug 2021, 14:49
Official
Dear Babalwa

Thank you for your additional comments.

The matter is receiving our attention.

One of our Client Care Assessors will be in contact with you shortly.

Regards

Client Care team