NM
Noluthando M
1 reviews | Active since Jun 2014
02 Jun 2015, 03:35
******** Debit
Someone decided to use my banking details on a policy they took out with Metropolitan Life, I called the consultant letting them know to cancel that policy or change banking details. Now what I actually want to figure out is how are my banking details used without my consent in the form of my signature? Take note I alerted this specific consultant within 30days of the actual policy being taken out but because of sheer desperation of clients they decided to go ahead with processing. This is definitely not how you get clients or how you make sure you meet your deadline. If this policy is not cancelled, I'll take further steps to discredit your business methods.
Helpful (0)
Replies (1)0
Replies (1)Metropolitan Life's replyOfficial
02 Jun 2015, 08:30Hello Adolicious1,
Thank you for bringing this matter to my attention. I apologise for any disservice rendered and would like to investigate and resolve this matter for you. I refer to my correspondence to you of this morning.
Kind Regards.
Amanda Vraagom
CLIENT CARE
Thank you for bringing this matter to my attention. I apologise for any disservice rendered and would like to investigate and resolve this matter for you. I refer to my correspondence to you of this morning.
Kind Regards.
Amanda Vraagom
CLIENT CARE
Metropolitan Life's reply02 Jun 2015, 08:30
Official
Hello Adolicious1,
Thank you for bringing this matter to my attention. I apologise for any disservice rendered and would like to investigate and resolve this matter for you. I refer to my correspondence to you of this morning.
Kind Regards.
Amanda Vraagom
CLIENT CARE
Thank you for bringing this matter to my attention. I apologise for any disservice rendered and would like to investigate and resolve this matter for you. I refer to my correspondence to you of this morning.
Kind Regards.
Amanda Vraagom
CLIENT CARE
