UNHELPFUL !!!!!

Absolutely terrible customer service! Or lack thereof is a better way of putting it. Have been trying for months to get my premium reduced due to loss of income only to be shunted from one department to another, unhelpful agents and utter incompetence. My broker has been contacting the various department heads and also keeps hitting a brick wall. Are we nothing more than cash ***s to you? Where is your so called consideration for your customers' and their needs? I need this resolved ASAP. I am sick and tired of being given the run-around!