JV
Jason V

1 reviews | Active since Oct 2016

13 Oct 2016, 08:24

Unbelievable and shocking truth on ******* money laundering

<p>I recently had received some inheritance and decided to invest the money. Since i had a life policy with Metropolitan i decided to give them the benefit of the doubt. The investment policy was decided on and i was immediately requested to transfer R50 000 rand into the Metropolitan account which i had done. Amazingly i had 2 consultants working on my investment not 1 but 2. 11th August the paperwork was signed and details for posting my policy docs all sorted. A day later was emailed and called because my proof of address was incorrect ...MY ADDRESS ??? WHERE I LIVE?? when they had my utility bill??? Then got haggled again because they wanted proof of transfer and they wanted a full bank statement???? WHY a full bank statement when its a once off investment??? On the day when i sent the proof of transfer from FNB it has a tracking number the consultant can call FNB to make sure they getting their money.....ACCORDING TO THE CONSULTANT I REFUSED TO DISCLOSE BANKING INFORMATION ....I didnt refuse i merely stated the obvious that why would needed if its a once off investment ...DO THEY WANT MORE MONEY??? DAY 3 after signing i mailed the consultant back and requested to cancel the policy and refund the money ....three days after the contract was signed .....METROPOLITAN CONSULTANTS THEN DECIDED TO DELAY THE PROCESS AND ASSURE ME DOCUMENTS WERE POSTED ......I asked to where cause i have not received the documents??? she mailed me and address which clearly was not mine ....they had all my detail in front of them ...they had the utility bill ...AND THEY STILL GOT THE ADDRESS WRONG...someone had my private information and my investment details. METROPOLITAN THEN DELAYED MY REQUEST FOR CANCELLATION FOR A FURTHER 2 MONTHS. eventually METROPOLITAN decides to refund me my money.......R47 984 ..........R47 984</p> <p><br />I HAD NOT RECEIVED ANY CONTRACT DOCUMENTATION ... 3 DAYS AFTER BEING HASSLED FOR DOCS WHICH THEY HAD FROM THE START I REQUESTED A CANCEL AND REFUND MY MONEY.</p> <p><br />R50 000 invest and METROPOLITAN returns me R 47 984 clearly the public needs to know</p> <p><br />My Mission as of NOW is to make sure no one invests with YOU</p>

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply13 Oct 2016, 11:33
Official

Dear Mr. van Bloemestein

We acknowledge receipt of your complaint.

We always strive to serve all our clients well. It is therefore with great concern that we note the content thereof.

One of our Client Care Assessors will be contacting you shortly to obtain more information to investigate your complaint and provide you with feedback on the matter.

Regards

Aletta Clarence

Metropolitan Client Care

Tel: ***

Fax: ***

Email: ***