LM
Lebogang M
1 reviews | Active since Feb 2022
27 May 2023, 11:43
Unauthorised/*****ulent debits
This company debited my account *****ulently. I've never spoken to anyone from this company before and now they're debiting R1280 from my account for an account I know nothing about. I don't know where the got my personal details aswell as my banking account numbers from. I've never received any documents from them containing what I took from them or what I signed up for.
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Replies (1)
Metropolitan Life's replyOfficial
29 May 2023, 11:28Dear Lebogang
We acknowledge receipt of your complaint on HelloPeter.
We have a zero-tolerance approach to ***** and regret reading about your unauthorized deduction.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We have a zero-tolerance approach to ***** and regret reading about your unauthorized deduction.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply29 May 2023, 11:28
Official
Dear Lebogang
We acknowledge receipt of your complaint on HelloPeter.
We have a zero-tolerance approach to ***** and regret reading about your unauthorized deduction.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We have a zero-tolerance approach to ***** and regret reading about your unauthorized deduction.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team