tM
tembeka M
1 reviews | Active since Jul 2012
28 Nov 2021, 19:28
Unauthorised policy
Very disappointed with this company policy taken without my permission since Aug 21 have lodged a complaint 3 weeks ago no communication from them bad bad service I dnt believe I have been their client for more than 20 years to be treated this way
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Metropolitan Life's replyOfficial
29 Nov 2021, 12:54Dear Tembeka
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the poor service you have experienced. This is certainly not the type of experience that we want our clients to have.
Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the poor service you have experienced. This is certainly not the type of experience that we want our clients to have.
Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
Metropolitan Life's reply29 Nov 2021, 12:54
Official
Dear Tembeka
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the poor service you have experienced. This is certainly not the type of experience that we want our clients to have.
Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of the poor service you have experienced. This is certainly not the type of experience that we want our clients to have.
Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team