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Ndumiso N

1 reviews | Active since Dec 2020

26 Jan 2022, 08:42

UnAothorised policy

I just discovered that I have a funeral policy with Metropolitan that I did not sign up for. When I tried to get the details of the advisor from the head office, they told me that it is not on the system. So now I demand the refund from the commencement of the policy to January 2022

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Replies (1)
Metropolitan Life
Metropolitan Life's reply26 Jan 2022, 09:20
Official
Dear Ndumiso

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn of the difficulties you have encountered with an unauthorized deduction.
  
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible,
  
Regards
  
Client Care team