SD
Sheryl D
1 reviews | Active since Dec 2018
25 Aug 2021, 11:05
Unable to get anyone to respond!
Trying to get information regarding a claim, but the number called just says, "sorry the network is congested" No other options even given. When I called the customer care line they gave me the number to call for assistance. How crazy is this????
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Replies (1)
Metropolitan Life's replyOfficial
25 Aug 2021, 13:37Good day Sheryl
We acknowledge receipt your complaint on HelloPeter.
We regret to read of the difficulties you have encountered with obtaining information on a claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt your complaint on HelloPeter.
We regret to read of the difficulties you have encountered with obtaining information on a claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply25 Aug 2021, 13:37
Official
Good day Sheryl
We acknowledge receipt your complaint on HelloPeter.
We regret to read of the difficulties you have encountered with obtaining information on a claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt your complaint on HelloPeter.
We regret to read of the difficulties you have encountered with obtaining information on a claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team