TM
Teboho M
1 reviews | Active since Oct 2024
08 Oct 2024, 14:06
*****ulent policy
Good day
Life cover was opened in my name by a personal at Metropolitan without my consent using my Persal number. I only became aware of this at month end after going through my salary advisor and I did go to the offices at Vanderbjailpark branch. The whole process started on the 20th of May 2024 till this date I have not yet been assisted.
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Metropolitan Life's replyOfficial
08 Oct 2024, 14:50Dear Teboho
We acknowledge receipt of your post via the Hello Peter platform.
We strive to provide our client with unsurpassed customer service and regret reading that you have encountered delay in your payment refund.
One of our Escalation Specialist will investigate and revert back to you shortly.
Kind Regards
Client Care Team
We acknowledge receipt of your post via the Hello Peter platform.
We strive to provide our client with unsurpassed customer service and regret reading that you have encountered delay in your payment refund.
One of our Escalation Specialist will investigate and revert back to you shortly.
Kind Regards
Client Care Team
Metropolitan Life's reply08 Oct 2024, 14:50
Official
Dear Teboho
We acknowledge receipt of your post via the Hello Peter platform.
We strive to provide our client with unsurpassed customer service and regret reading that you have encountered delay in your payment refund.
One of our Escalation Specialist will investigate and revert back to you shortly.
Kind Regards
Client Care Team
We acknowledge receipt of your post via the Hello Peter platform.
We strive to provide our client with unsurpassed customer service and regret reading that you have encountered delay in your payment refund.
One of our Escalation Specialist will investigate and revert back to you shortly.
Kind Regards
Client Care Team