SB
Sakhumzi B
1 reviews | Active since Dec 2022
15 Sept 2023, 01:54
*****ulent activities by the company.
Metropolitan has opened policies that have been deducting 1400 rand from my persal without my consent and is fooling me for my refund and they continue to deduct even though I reported this and their Queenstown office doesn't want to help me. What so painful is that I never opened these policies myself. My name is Sakhumzi Bobi ID number ***.
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Metropolitan Life's replyOfficial
15 Sept 2023, 10:07Dear Sakhumzi
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have experienced unauthorized deductions from your salary.
When we appoint an adviser it is done on a basis of trust when they meet the fit and proper requirements required by legislation in order for them to sell financial products. Regrettably some individuals abuse this trust and we have to rely on our valued clients to blow the whistle on ********** activities.
We cannot allow our valued clients to be de*****ed and damage Metropolitan's brand. You may rest assured that we have a Zero-tolerance approach towards ***** and where a Financial Adviser is found guilty of *****, we take the appropriate action afforded to us in terms of the law.
Our Queenstown office has received your ***** allegation and are working on your complaint.
One of our Escalation Specialists will investigate and reach out to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have experienced unauthorized deductions from your salary.
When we appoint an adviser it is done on a basis of trust when they meet the fit and proper requirements required by legislation in order for them to sell financial products. Regrettably some individuals abuse this trust and we have to rely on our valued clients to blow the whistle on ********** activities.
We cannot allow our valued clients to be de*****ed and damage Metropolitan's brand. You may rest assured that we have a Zero-tolerance approach towards ***** and where a Financial Adviser is found guilty of *****, we take the appropriate action afforded to us in terms of the law.
Our Queenstown office has received your ***** allegation and are working on your complaint.
One of our Escalation Specialists will investigate and reach out to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply15 Sept 2023, 10:07
Official
Dear Sakhumzi
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have experienced unauthorized deductions from your salary.
When we appoint an adviser it is done on a basis of trust when they meet the fit and proper requirements required by legislation in order for them to sell financial products. Regrettably some individuals abuse this trust and we have to rely on our valued clients to blow the whistle on ********** activities.
We cannot allow our valued clients to be de*****ed and damage Metropolitan's brand. You may rest assured that we have a Zero-tolerance approach towards ***** and where a Financial Adviser is found guilty of *****, we take the appropriate action afforded to us in terms of the law.
Our Queenstown office has received your ***** allegation and are working on your complaint.
One of our Escalation Specialists will investigate and reach out to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have experienced unauthorized deductions from your salary.
When we appoint an adviser it is done on a basis of trust when they meet the fit and proper requirements required by legislation in order for them to sell financial products. Regrettably some individuals abuse this trust and we have to rely on our valued clients to blow the whistle on ********** activities.
We cannot allow our valued clients to be de*****ed and damage Metropolitan's brand. You may rest assured that we have a Zero-tolerance approach towards ***** and where a Financial Adviser is found guilty of *****, we take the appropriate action afforded to us in terms of the law.
Our Queenstown office has received your ***** allegation and are working on your complaint.
One of our Escalation Specialists will investigate and reach out to you as soon as possible.
Regards
Client Care Team