1 reviews | Active since Jul 2016
*****ulent Act
Good morning,
I am writing this review in disgust at what has transpired for the longest time as a client at Metropolitan Life. I had taken life insurance for my now late father and when I claimed in September last year I found out that a lady who was assisting me with registering, had included 6 other people in my premiums whom I do not know and I have been paying more than R1400.
I have reported this matter and a hearing was conducted over the phone, the company has asked for my bank details a couple of weeks ago as I requested to be reimbursed for all my premiums as members were *****ulently taken under my name but I have not received a response from them ever since. I go to branches but all I get is disrespect from managers and no response from the head office with regards to the matter.
It is astonishing that in 2024, there are such large entities that engage in blatant *****ulent behavior and defend themselves in the act. Why am I still paying excessive premiums for people I do not know? Why are my premiums not payed back?
This is just disgusting.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
