Two pot withdrawal.

Item: Metropolitan Life
Rating: 1
Author: Boitumelo N

My name is Boitumelo Ntseke, ***, ***. Two pot withdrawal problems, from Metropolitan retirement . I can't withdraw the two pot everytime I call the Metropolitan contact Centre I am told a different story since April. It's October now still no positive feedback and/or progress. Can I have someone from Metropolitan to call and explain way forward please.

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Replies (1)

Metropolitan Life's replyOfficial

13 Oct 2025, 08:55

Dear Boitumelo

We acknowledge receipt of your complaint on HelloPeter.

We pride ourselves on providing all our clients with unsurpassed customer service and regret reading of the delays you've encountered with your two-pot withdrawal.

One of our Escalation Specialists will reach out to you as soon as possible to see what we can be of assistance with.

Regards

Client Care Team

Metropolitan Life's reply13 Oct 2025, 08:55

Official