DvdM
David van der Merwe
1 reviews | Active since Sept 2016
16 Aug 2021, 09:28
Think twice about their funeral policies
What a bad service! Funeral claim documents submitted on 19 July 2021 - It is now 16 August 2021- nearly a month later and still no pay out.
Do not use them!!!!!!
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Replies (1)
Metropolitan Life's replyOfficial
16 Aug 2021, 11:40Dear David
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept out condolences during this time of mourning.
We regret to learn of the delay with the claim . Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept out condolences during this time of mourning.
We regret to learn of the delay with the claim . Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
Metropolitan Life's reply16 Aug 2021, 11:40
Official
Dear David
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept out condolences during this time of mourning.
We regret to learn of the delay with the claim . Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept out condolences during this time of mourning.
We regret to learn of the delay with the claim . Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team