GM
Gugu M

1 reviews | Active since Jul 2020

06 Apr 2022, 21:58

They stole my education

If I could give it a negative I would. They closed my education policy that father had left me without informing me. After many years of accessing the policy they tell me that I cant access it anymore because I wasnt paying the premiums which I was never told to pay. My father worked hard for me to be able to study and he didnt want me to struggle but with Metropolitan that what happened. I would never taken anything from them because they ate ********!!! And their employees ate rude.

0
Replies (2)
Metropolitan Life
Metropolitan Life's reply07 Apr 2022, 09:43
Official
Dear Gugu

We acknowledge receipt of your complaint on Hellopeter.

We are sorry to read that your policy has lapsed.

One of our Client Care Assessors will investigate and revert back to you directly as soon as possible.

Regards

Client Care Team
GM
Gugu M's update29 Apr 2022, 20:22
Reviewer Update
Yet again I'm left disappointed. No one has ever phoned me.