Hellopeter
Share Your Experience
M
Michelle

1 reviews | Active since Aug 2025

29 Aug 2025, 09:48

They never call me b...

They never call me back to tell me if my money gonna be paid in today

0
Replies (7)
Metropolitan Life
Metropolitan Life's reply29 Aug 2025, 09:53
Official
Dear  We acknowledge receipt of your complaint on HelloPeter. We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties with your claim  Regrettably, your post does not contain sufficient information for us to trace the policy you have claimed on.  One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint. Yours sincerely,Client Care Team
M
Michelle's update29 Aug 2025, 10:03
Reviewer Update
0B***
M
Michelle's update29 Aug 2025, 10:09
Reviewer Update
Ok thank you
M
Michelle's update29 Aug 2025, 10:27
Reviewer Update
They didn't contacted me yet
M
Michelle's update29 Aug 2025, 10:44
Reviewer Update
I'm still waiting for someone to give me a call
M
Michelle's update29 Aug 2025, 11:36
Reviewer Update
And they promise me the pay out will be today
Metropolitan Life
Metropolitan Life's reply01 Sept 2025, 08:50
Official
 Dear  We acknowledge receipt of your complaint on HelloPeter. We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties with your claim  One of our Escalation Specialists have reached out to you to trace the policy and investigate the complaint and further feedback will follow directly from Metropolitan. Yours sincerely,Client Care Team