sK
seth K

1 reviews | Active since Jan 2011

28 Feb 2025, 11:44

Theft

Dear Sir/Madam

About 4 weeks ago I discovered that Metropolitan life has been deducting R700 from my account *****ulently for the past 3 months. I reported it to them and was told to submit documents which I did. A lady by the name of Renthia Botha responded asking for bank statements which i sent. Today, momentum life is still *****ing from my account as we speak. No one wants to take responsibility as they are sending me from pillar to post.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply28 Feb 2025, 12:00
Official
Dear Seth

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to read that you have an unauthorised deduction.

Metropolitan has a zero-tolerance approach to ***** and would like to thank you for reporting this matter to us.

Your ***** allegation has already been referred to forensics for investigation.

One of our escalation specialists will follow up and revert back to you as soon as possible.  

Regards

Client Care Team