DB
Denzel B
1 reviews | Active since Dec 2015
01 Mar 2023, 12:24
The Worse service ever
They provide the worse customer services ever , I would not want to recommend this company to anyone. I have cover for my mum Funeral policy , they policy was cancelled without informing us and they say we can't reinstate it . They collect premiums for years since 2018 now they treat you bad as a customer.
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Replies (1)
Metropolitan Life's replyOfficial
01 Mar 2023, 12:49Dear Denzel Booysens,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your reinstatement.
One of our Client Care Assessors will investigate and revert back to you directly.
Kind Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your reinstatement.
One of our Client Care Assessors will investigate and revert back to you directly.
Kind Regards
Client Care Team
Metropolitan Life's reply01 Mar 2023, 12:49
Official
Dear Denzel Booysens,
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your reinstatement.
One of our Client Care Assessors will investigate and revert back to you directly.
Kind Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your reinstatement.
One of our Client Care Assessors will investigate and revert back to you directly.
Kind Regards
Client Care Team