BM
Beulah M
1 reviews | Active since May 2013
13 Aug 2024, 16:09
Terrible service Metropolitan
I was approached by an agent. He advised me on getting more life cover for my 16 and 21 year old sons. After done careful consideration I however changed my mind and emailed Metropolitan on 3 different times. No reply. I called and left a message. No response.
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Replies (1)
Metropolitan Life's replyOfficial
14 Aug 2024, 13:04Dear Beulah
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you are having difficulties with.
One of our Escalation Specialists will reach out to you shortly to obtain more information in order to investigate and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you are having difficulties with.
One of our Escalation Specialists will reach out to you shortly to obtain more information in order to investigate and assist.
Regards
Client Care Team
Metropolitan Life's reply14 Aug 2024, 13:04
Official
Dear Beulah
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you are having difficulties with.
One of our Escalation Specialists will reach out to you shortly to obtain more information in order to investigate and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you are having difficulties with.
One of our Escalation Specialists will reach out to you shortly to obtain more information in order to investigate and assist.
Regards
Client Care Team