MVdW
Marichen Van der Walt
1 reviews | Active since Jun 2017
09 May 2023, 13:34
Terrible service
Terrible terrible, or actually non-existent service to your customers. No feedback on HM*** after repeated follow-up requests, calls, complaints on your website for a full month now. I’m gping to your social media next.
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Replies (1)
Metropolitan Life's replyOfficial
09 May 2023, 19:58Dear Marichen
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read of the challenges you have encountered in contacting us for assistance. Please accept our sincere apology for the breakdown in service that you have encountered.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read of the challenges you have encountered in contacting us for assistance. Please accept our sincere apology for the breakdown in service that you have encountered.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply09 May 2023, 19:58
Official
Dear Marichen
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read of the challenges you have encountered in contacting us for assistance. Please accept our sincere apology for the breakdown in service that you have encountered.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to read of the challenges you have encountered in contacting us for assistance. Please accept our sincere apology for the breakdown in service that you have encountered.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team