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Seakga S
1 reviews | Active since Jan 2025
28 Jan 2025, 07:56
STRUGGLING TO GET MATURITY PAYOUT
HalloPeter My Metropolitan Retirement annuity policy number *** matured on 2025/01/01 and all required documents and information like claim form,certified identity document,SARS tax number and bank statement,were submitted in order to proceed with my maturity payout!Today is 2025/01/28 and I have never received my maturity payout.I have never receive any call from Metropolitan regarding my maturity payout!
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Metropolitan Life's replyOfficial
28 Jan 2025, 10:30Dear Seakga
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as to the cause of the delay or if there are any further requirements.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as to the cause of the delay or if there are any further requirements.
Regards
Client Care Team
Metropolitan Life's reply28 Jan 2025, 10:30
Official
Dear Seakga
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as to the cause of the delay or if there are any further requirements.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered difficulties with your claim.
One of our Escalation Specialists will investigate and revert back to you as to the cause of the delay or if there are any further requirements.
Regards
Client Care Team