LT
Letlaka T
1 reviews | Active since Oct 2012
01 Oct 2022, 07:48
Stop *****ing my money
Two months in a row now I have been debited for a policy I did not open. Sent an email asking them to stop but still nothing instead I am given the runaround.
Can this ********** policy be removed from my name and my money is given back to me?
Money is tight nowadays it’s even worse when it gets ****** from you. Give back my money.
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Metropolitan Life's replyOfficial
03 Oct 2022, 09:24Dear Letlaka
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply03 Oct 2022, 09:24
Official
Dear Letlaka
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team