SM
Seageng M
1 reviews | Active since May 2017
16 Mar 2023, 15:40
Stop *****ing from me, m tired of your Continious ****
Im continiously being ****med by metropolitan life as I have to constantly cancel lots of policies that goes of my persal which are not in my name. Im continiously subjected to write endless affidavits explaining that i dont know the policies which they can clearly see are not on my name. Im tired of this activity of gaving to go to the police station after each pay, stop *****ing from me and refund all these policies without having to make me run from pillar to post
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Replies (1)Metropolitan Life's replyOfficial
16 Mar 2023, 16:24Dear Seageng
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply16 Mar 2023, 16:24
Official
Dear Seageng
We acknowledge receipt of your complaint sent through the Hellopeter platform.
We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
