PJ
Paulette J
1 reviews | Active since Nov 2012
28 Sept 2020, 08:23
Still awaiting payout of funeral policy after 3 weeks
No response, feedback or payout of funeral policy after more than 3 weeks. What is the purpose of your funeral policy if it cannot help with the funeral cost and takes this long to process?
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Replies (1)
Metropolitan Life's replyOfficial
28 Sept 2020, 09:33Dear Paulette
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the loss your family have suffered and would like to offer our sincere condolences in this regard.
We always strive to serve all our clients well and regret the delay's you have experienced with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you a soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the loss your family have suffered and would like to offer our sincere condolences in this regard.
We always strive to serve all our clients well and regret the delay's you have experienced with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you a soon as possible.
Regards
Client Care Team
Metropolitan Life's reply28 Sept 2020, 09:33
Official
Dear Paulette
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the loss your family have suffered and would like to offer our sincere condolences in this regard.
We always strive to serve all our clients well and regret the delay's you have experienced with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you a soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the loss your family have suffered and would like to offer our sincere condolences in this regard.
We always strive to serve all our clients well and regret the delay's you have experienced with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you a soon as possible.
Regards
Client Care Team