cN
cornelius N

1 reviews | Active since Mar 2015

05 Mar 2015, 10:05

Speedy Insurance claim

On the 23th February my mother passed away in the morning and around 9am, i phone the insurer (Momentum) to inform them about the incident, and they took me through the process in a space of 10min, in less than 5hrs the claim had been processed and paid on the same day and i truly want to say thank you for being the best insurer under such difficult times i was in. I just hope you can do more marketing so that people will be aware of the excellent service you're providing at an affordable cost.<br> <br> They even go an extra mile to get all the necessary documents on your behalf for processing of a claim<br> <br> I also thank my friend Lawrence S Magagula who work for momentum and who sold me this magnificent policy <div><br></div><div><em>(Supplier name changed from Momentum to Metropolitan Life by Hellopeter.com)</em></div>

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply05 Mar 2015, 11:49
Official
Hello muzinkosi,

Thank you for your kind words.

At MMI (Metropolitan and Momentum Retail) it is always our ambition to serve all our clients well.

It is a rare occurrence to receive a feedback such as yours via social media, especially on a website traditionally used to air complaints, rather than compliments.

Thank you for the time and effort you took to relate your positive client service experience to us. It is much and widely appreciated.

It was a pleasure and a privilege to have been able to be of service to you.

Kind regards

Aletta Clarence
Client Care