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nwabisa N

1 reviews | Active since Dec 2013

28 Nov 2022, 17:09

SMS

I’ve been getting this sms for all my Policies with you. And I sent an email asking about if it’s really from METROPOLITAN? And whoever that responded days later it’s like he/she didn’t read my email he/she just sent something that look like an automated reply requesting my Policy Details and Detailed Request what the hell is that? As I only wanted a Yes response that this is from Metropolitan or No reap that this is not from Metropolitan ignore it response.not back and forth reply.

Once Again is this from METROPOLITAN????METROPOLITAN REMINDER: Hi NWABISA, we would like to make sure your personal details are correct. We sometimes need to share important information with you relating to your policy/ies. Please click on the link below to verify and update your information https://privacy.metropolitan.co.za/w/s/b88drt4I

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Replies (1)
Metropolitan Life
Metropolitan Life's reply29 Nov 2022, 08:59
Official
 Dear Ms Ngqondela 
We acknowledge receipt of your complaint. 
  We regret to learn of the lack of communication you have encountered with Metropolitan life. 
 
 One of our Client Care Assessors will investigate and reach out to you shortly.
 
  Regards
 Client Care team