CB
Chris B
1 reviews | Active since Oct 2022
22 Oct 2024, 17:11
Slow payout of claims , disappointing
Wow all that I can say, when doing a claim for payout, you as customer comes last and it is very slow.
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Replies (1)
Metropolitan Life's replyOfficial
22 Oct 2024, 23:49Dear Chris
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you are unhappy with our service.
One of our Escalation Specialists will reach out to you for more context around the delay in service you reportedly experienced.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you are unhappy with our service.
One of our Escalation Specialists will reach out to you for more context around the delay in service you reportedly experienced.
Regards
Client Care Team
Metropolitan Life's reply22 Oct 2024, 23:49
Official
Dear Chris
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you are unhappy with our service.
One of our Escalation Specialists will reach out to you for more context around the delay in service you reportedly experienced.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you are unhappy with our service.
One of our Escalation Specialists will reach out to you for more context around the delay in service you reportedly experienced.
Regards
Client Care Team