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Mosella marcus.thats
1 reviews | Active since Dec 2025
19 Dec 2025, 09:21
Since I app**** for full surrender of my retirement annuity with them
Since I app**** for full surrender of my retirement annuity with them. I waited for processes to unfold and even SARS confirmed My record is clean with them. But up todate I haven't received my money
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Metropolitan Life's replyOfficial
19 Dec 2025, 09:50Dear Mosella
We acknowledge receipt of your complaint.
We always strive to provide all our clients with unsurpassed customer service and would love to help you.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
We acknowledge receipt of your complaint.
We always strive to provide all our clients with unsurpassed customer service and would love to help you.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply19 Dec 2025, 09:50
Official
Dear Mosella
We acknowledge receipt of your complaint.
We always strive to provide all our clients with unsurpassed customer service and would love to help you.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
We acknowledge receipt of your complaint.
We always strive to provide all our clients with unsurpassed customer service and would love to help you.
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team