PN
Priya N
1 reviews | Active since Jun 2009
06 Oct 2021, 20:45
Sickening Service
I'm so tired of emailing the same thing over and over to this company. My father passed away in December 2020... We have been waiting for 8 months already for this funeral policy to pay out. I was asked to email all the docs... which I have. But still nothing. I have emailed everything to Patsi Mokobane.
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Metropolitan Life's replyOfficial
07 Oct 2021, 10:51Dear Priya
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences for your loss.
We can see that you emailed us claim requirements in June 2021 but it appears that the server blocks the attachments to your email.
One of our Client Care Assessors will contact you soonest to explore alternative ways we can receive the claim requirements and process the claim.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences for your loss.
We can see that you emailed us claim requirements in June 2021 but it appears that the server blocks the attachments to your email.
One of our Client Care Assessors will contact you soonest to explore alternative ways we can receive the claim requirements and process the claim.
Regards
Client Care Team
Metropolitan Life's reply07 Oct 2021, 10:51
Official
Dear Priya
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences for your loss.
We can see that you emailed us claim requirements in June 2021 but it appears that the server blocks the attachments to your email.
One of our Client Care Assessors will contact you soonest to explore alternative ways we can receive the claim requirements and process the claim.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of your father's passing. Please accept our sincere condolences for your loss.
We can see that you emailed us claim requirements in June 2021 but it appears that the server blocks the attachments to your email.
One of our Client Care Assessors will contact you soonest to explore alternative ways we can receive the claim requirements and process the claim.
Regards
Client Care Team