NR
Nteboheng R
1 reviews | Active since Dec 2020
16 Mar 2023, 14:45
Services sucks
I have bad experience with metropolitan, I have an educational plan for the child when I try to widraw money they telling to provide the proof of Bank statement for the child, but every month they debit my account.
Helpful (0)
Replies (5)0
Replies (5)
Metropolitan Life's replyOfficial
16 Mar 2023, 16:22Dear Nteboheng
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your withdrawal request.
One of our Escalation Specialist will investigate the matter and revert back to you as soon as possible.
Kind Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your withdrawal request.
One of our Escalation Specialist will investigate the matter and revert back to you as soon as possible.
Kind Regards
Client Care Team
Metropolitan Life's reply16 Mar 2023, 16:22
Official
Dear Nteboheng
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your withdrawal request.
One of our Escalation Specialist will investigate the matter and revert back to you as soon as possible.
Kind Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with your withdrawal request.
One of our Escalation Specialist will investigate the matter and revert back to you as soon as possible.
Kind Regards
Client Care Team
NR
Nteboheng R's updateReviewer Update
16 Mar 2023, 17:22Please I need all the money I contributed to that policy and canceled I no longer need this bad experience anymore.
NR
Nteboheng R's update16 Mar 2023, 17:22
Reviewer Update
Please I need all the money I contributed to that policy and canceled I no longer need this bad experience anymore.
Metropolitan Life's replyOfficial
17 Mar 2023, 08:36Dear Nteboheng
Thank you for your additional comments.
The matter is already receiving our attention.
One of our Escalation Specialist will revert back to you.
Regards
Client Care Team
Thank you for your additional comments.
The matter is already receiving our attention.
One of our Escalation Specialist will revert back to you.
Regards
Client Care Team
Metropolitan Life's reply17 Mar 2023, 08:36
Official
Dear Nteboheng
Thank you for your additional comments.
The matter is already receiving our attention.
One of our Escalation Specialist will revert back to you.
Regards
Client Care Team
Thank you for your additional comments.
The matter is already receiving our attention.
One of our Escalation Specialist will revert back to you.
Regards
Client Care Team
NR
Nteboheng R's updateReviewer Update
18 Mar 2023, 02:28I am so disappointed Berverly asked me to reply on her email since then the is no acknowledgement that she did receive my email,how long should I wait.
NR
Nteboheng R's update18 Mar 2023, 02:28
Reviewer Update
I am so disappointed Berverly asked me to reply on her email since then the is no acknowledgement that she did receive my email,how long should I wait.
Metropolitan Life's replyOfficial
20 Mar 2023, 08:57Dear Nteboheng
Thank you for your additional comments. The matter is already receiving our attention.
Beverley has reverted back to you via email.
Regards
Client Care Team
Thank you for your additional comments. The matter is already receiving our attention.
Beverley has reverted back to you via email.
Regards
Client Care Team
Metropolitan Life's reply20 Mar 2023, 08:57
Official
Dear Nteboheng
Thank you for your additional comments. The matter is already receiving our attention.
Beverley has reverted back to you via email.
Regards
Client Care Team
Thank you for your additional comments. The matter is already receiving our attention.
Beverley has reverted back to you via email.
Regards
Client Care Team