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Nomzamo N
1 reviews | Active since Dec 2019
10 Feb 2022, 15:15
SERVICE IS VERY POOR WHEN CLAIMING
When it time to claim Metropolitan their service is very poor. I submitted my disability claim beginning of December up until today I don't know what the problem is, for the required information I have rep**** to the email and also called them but no one is getting back to me, now I'm stressed because I've been booked of by the doctor because my situation of Health is getting worse.
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
10 Feb 2022, 16:12Dear Nomzamo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the delays encountered with your disability claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the delays encountered with your disability claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply10 Feb 2022, 16:12
Official
Dear Nomzamo
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the delays encountered with your disability claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the delays encountered with your disability claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
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Nomzamo N's updateReviewer Update
11 Feb 2022, 13:08I don't think Metropolitan care for their client up until now no one has called me,
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Nomzamo N's update11 Feb 2022, 13:08
Reviewer Update
I don't think Metropolitan care for their client up until now no one has called me,
Metropolitan Life's replyOfficial
11 Feb 2022, 13:14Dear Nomzamo.
Thank you for your additional comments.
Our Client Care Assessor could not reach you telephonically so a response was emailed to you.
Please check your email and respond directly to the Assessor.
Many thanks
Client Care Team
Thank you for your additional comments.
Our Client Care Assessor could not reach you telephonically so a response was emailed to you.
Please check your email and respond directly to the Assessor.
Many thanks
Client Care Team
Metropolitan Life's reply11 Feb 2022, 13:14
Official
Dear Nomzamo.
Thank you for your additional comments.
Our Client Care Assessor could not reach you telephonically so a response was emailed to you.
Please check your email and respond directly to the Assessor.
Many thanks
Client Care Team
Thank you for your additional comments.
Our Client Care Assessor could not reach you telephonically so a response was emailed to you.
Please check your email and respond directly to the Assessor.
Many thanks
Client Care Team