DZ
DANI Z
1 reviews | Active since Mar 2021
27 Sept 2021, 16:23
Service at Covid center Metropolitan Sandton
Very rude service delivery, I got there and the security personnel where just sitting and chatting they just looked at me and when noone helped me I went inside only to be told to go back outside also to be told to wait for 6 people I don't know from where and South Africans are expected to vaccinaye I'm sitting here it's 4.20 and I not sure what's happening this is the only time I could get from work. Disgustef
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Metropolitan Life's replyOfficial
28 Sept 2021, 09:10Dear Dani
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the rudeness you encountered at the vaccination site.
This is not a policy-related complaint, but that does not mean we don't care about your experience.
We will ensure that we escalate your complaint to the relevant parties, who should be in contact with you soon.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the rudeness you encountered at the vaccination site.
This is not a policy-related complaint, but that does not mean we don't care about your experience.
We will ensure that we escalate your complaint to the relevant parties, who should be in contact with you soon.
Regards
Client Care Team
Metropolitan Life's reply28 Sept 2021, 09:10
Official
Dear Dani
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the rudeness you encountered at the vaccination site.
This is not a policy-related complaint, but that does not mean we don't care about your experience.
We will ensure that we escalate your complaint to the relevant parties, who should be in contact with you soon.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the rudeness you encountered at the vaccination site.
This is not a policy-related complaint, but that does not mean we don't care about your experience.
We will ensure that we escalate your complaint to the relevant parties, who should be in contact with you soon.
Regards
Client Care Team