BM
Beulah M
1 reviews | Active since May 2013
06 Jul 2022, 15:46
**** service.
If I could give this company a minus one today I would. How do you as a company not firstly do your work on updating a policy in time and then refuse to reimburse the client for her money you as a Company wrongfully had deducted by stop order from her salary? How? Metropolitan has made numerous promises to pay back my money yet not a single cent has been paid back into my bank acc. A bank account nr that I had forwarded to their relevant department on the 15rh of June already. I am done with Metropolitan.
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Beulah M's updateReviewer Update
07 Jul 2022, 13:44Can I add that I did report this matter on the 10th of June and we are today in the 7th of July already. A month later. That is no excuse Metropolitan. None.
BM
Beulah M's update07 Jul 2022, 13:44
Reviewer Update
Can I add that I did report this matter on the 10th of June and we are today in the 7th of July already. A month later. That is no excuse Metropolitan. None.
Metropolitan Life's replyOfficial
07 Jul 2022, 16:33Good evening Beulah,
Thank you for the follow up, the content of the post have been noted.
Please be advised that the case regarding the premium allocation was referred to our Premium management team and they responded advising that the issue regarding premiums received in June has been prioritized. they will provide feedback tomorrow and i will provide you with feedback as soon as the premium is allocated for us to process the refund.
Regards
Client care
Thank you for the follow up, the content of the post have been noted.
Please be advised that the case regarding the premium allocation was referred to our Premium management team and they responded advising that the issue regarding premiums received in June has been prioritized. they will provide feedback tomorrow and i will provide you with feedback as soon as the premium is allocated for us to process the refund.
Regards
Client care
Metropolitan Life's reply07 Jul 2022, 16:33
Official
Good evening Beulah,
Thank you for the follow up, the content of the post have been noted.
Please be advised that the case regarding the premium allocation was referred to our Premium management team and they responded advising that the issue regarding premiums received in June has been prioritized. they will provide feedback tomorrow and i will provide you with feedback as soon as the premium is allocated for us to process the refund.
Regards
Client care
Thank you for the follow up, the content of the post have been noted.
Please be advised that the case regarding the premium allocation was referred to our Premium management team and they responded advising that the issue regarding premiums received in June has been prioritized. they will provide feedback tomorrow and i will provide you with feedback as soon as the premium is allocated for us to process the refund.
Regards
Client care