SM
Sanele M

1 reviews | Active since Sept 2013

07 Dec 2021, 12:43

********

Another 4th unauthorized deduction from Metropolitan Life of R 222, you are ********!!!

0
Replies (5)
Metropolitan Life
Metropolitan Life's reply07 Dec 2021, 13:46
Official
Dear Sanele

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn of the difficulties you have encountered with an unauthorized deduction. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
  
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
  
Regards
  
Client Care Team 


SM
Sanele M's update08 Dec 2021, 02:31
Reviewer Update
Every month I get a new unauthorized deduction, last month it was 3 deductions now there is an new one???? Why are you ******** us.
Metropolitan Life
Metropolitan Life's reply08 Dec 2021, 08:34
Official
Dear Sanele

Thank you for your additional comments. We take ***** very seriously. The matter is already receiving our attention.

One of our Client Care Assessors will contact you shortly.

Regards

Client Care Team
SM
Sanele M's update09 Dec 2021, 06:17
Reviewer Update
4Unauthorized deductions ref no.*** R222.00, ref no:*** R274.00, ref no:*** R310.00, ref no:*** R327.00
Metropolitan Life
Metropolitan Life's reply09 Dec 2021, 09:13
Official
Dear Sanele

Thank you for your additional comments. Your attorneys have been contacted as requested. The matter is receiving our attention.

One of our Client Care Assessors will revert back to you as soon as possible.

Regards

Client Care Team