1 reviews | Active since May 2017

03 Jan 2020, 15:59

****med by metropolitan life

I have a question why do we have too wait so long for my father funeral cover too pay out. It's more than a month now. Must we bring his ashes too you guys as proof that he passed away.I just found out my dad that passed away have been ****med out of 9000+ I set a trap and your customer care agend just confirmed it words and I can take you guys too ombudsmen. I didn't even mentioned the ombudsmen.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply03 Jan 2020, 16:24
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  We are very sorry to hear about the passing of your father.  The matter will be investigated and we will provide you with feedback as soon as possible.  Please accept our sincere apologies for any poor service received thus far. 

Kind Regards
Yours Sincerely

Client Care