dM
darling M
1 reviews | Active since Sept 2019
11 Aug 2022, 14:56
****med
My mom was ****med by metropolitan when my niece passed on in January she was supposed to get a payout of R20000 but she only got R10000 she went to their offices and it was confirmed that she had to get R20000 but they don't know what happeneds she has been getting calls from metropolitan agents and they also confirming that she received an incorrect amount of money but none have a solution to the problem. Kindly please give my mom what's due to her as she has been paying you guys well..
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Metropolitan Life's replyOfficial
11 Aug 2022, 17:51Good day Darling,
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply11 Aug 2022, 17:51
Official
Good day Darling,
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team