Run Around

Good day I submitted a Hello Peter complaint incorrectly but then Momentum responded promptly and they they forward the complaint through to Metropolitan but when Lizelle phone me should could not get me off teh phone as soon as possible and I tried to explained to her but then she just said goodbye.My problem is that i was never informed by your collection team that my account is in arrears my cellphone number that i provided previously was disconnected BUT my NOK numbers and my mom's number never changed over the arrears..Since none of this Slapgate came back to me and I.m loosing my patience-I did re-instate it before you deduct money from my account let me because im not going to wait another 6 months or pay all my premise back to me...Im going to phone the consumer act now because I'm tired you you guys that is how you ***** from people...Because clearly the funds will then go straight to the company and add up to the profit and i think because of situations like this....